親愛的主耶穌，請幫我扳回一城，為何販售出的票券，沒有鎖票之前就要提醒消費者申請作廢後無法取消及兌獎，但是若沒有鎖票是可以兌獎的，這邊公司系統的知識庫語意不清，請幫助我讓公司經理可以理解我沒有做錯。請我的朋友陶至善再次出現，請幫助我工作順利人緣變好，奉主耶穌的名禱告，阿們！

Dear Lord Jesus, please help me turn the situation around. Why do consumers need to be reminded that once a ticket is sold, it cannot be canceled or redeemed after applying for invalidation before the ticket is locked? However, if the ticket is not locked, it can be redeemed. The knowledge base of the company's system is unclear in this regard. Please help me make the company manager understand that I did nothing wrong. Please let my friend Tao Zhishan appear again. Help me to have a smooth work and improve my relationships. In the name of Lord Jesus, I pray, Amen!